Awesome help on the chat feature from Imelda Venegas. She's great and that chat is invaluable when its done right.
Shelmadine Print Shop
The HCL team went above and beyond in taking care of our order for us. They were proactive and creative in finding a solution to deliver to our client on time. We had one happy client!
There was a challenge with my order… I was in a PANIC!! Tonique 'pulled the rabbit out of the hat' and was able to complete the order for me. She didn't have to go that extra mile but she DID go the extra mile and was pleasant, cheerful and seemed eager to help me while doing it. I have not used High Caliber Line much in the 13 years I've been in this business, but I will do my best to use your products now.
Liz E. McClenaghan
PROforma Business Impact
Love working with High Caliber Line! They are quick to enter in orders and send proofs within a day. Customer service is very friendly and dedicated.
Artisan Press Inc
I have the highest regard for the 24 hour service provided by High Caliber. Two weeks in a row I've had customers that needed something yesterday. On both occasions I use the 24 hour service and delivery was as promise within 24 hours as a matter of fact My 1000 pens order was less than 24 hours. Account Executive Melissa Puentes followed the order through the production process and sent me an email at 7:21 A.M. to advise that our order was ready for pick up thereby saving me high anxiety.
Rosebud Marketing Group
I recently did an order with High Caliber Line for Lanyards. It was a very important event to my client and I can't say enough about the excellent service I was provided. A+ rating for Michelle and all the High Caliber team!
Diversified Business Services
Great experience with customer service, delivery and production quality. Rush orders arrived on time. Customer service was very responsive and helpful!
Tower One Promotions
Dawn Rangel was quick to assist in a pricing discrepancy and provided a fair solution.